Director of Information and Communications Technology– 5 year Contract

Heuston South Quarter, Saint John's Road West, Kilmainham, Ireland   Temporary/Contract/Project
Closing Date: 13/01/2017 17:00   IT, Communications and Software
Salary:  See Description for Details


Job Description

The Director of ICT is a senior executive position within Tusla, reporting directly to the Chief Executive. The appointee is required to operate at a strategic level, working closely with the Chief Executive, and participating in the ongoing leadership of Tusla as part of the Senior Management team (SMT).

The Director of ICT will plan and oversee the development and implementation of Tusla’s strategy for technology, data/information and telecommunications across the organisation.

The individual will contribute towards the overall organisational strategy and identify opportunities for utilising relevant technologies to deliver on Tusla’s vision and strategic objectives. The IT Director will also be an advocate for the usage of transformational technology across the organisation, and he/she will also contribute to national technology & information initiatives that may impact on, or support the ongoing development of child welfare related services.

Knowledge and information are critical to the operational success of Tusla, and the ICT Strategy has identified a key role for the ICT function in this regard. The Director of Information will be required to successfully delivery ‘data driven’ solutions across the Tusla environment, and as appropriate, to the wider child protection and welfare environment. The development of a data strategy .

Tusla is part of an ‘intra agency’ framework for child welfare and protection and the Director of ICT will play a key role in establishing linkages, and developing relationships within the wider environment. This role will also be required to engage proactively with the Office of the Government Chief Information Officer (Department of Public Expenditure & Reform), together with Tusla’s parent department, the Department of Children & Youth Affairs.

The role requires a dynamic and progressive approach to service delivery, engaging with 3rd party service providers, staff and the wider public sector.

Job Objectives

Duties for the position shall include:
Leading the implementation of the organisational ICT Strategy, and supporting the ongoing operation and development of Tusla through the provision of high quality, timely and effective ICT services across the organisation, including:-
•Defining a strategic framework for ICT that will align with the goals and objectives of the Tusla organisational strategy.
•Evaluating and developing the potential of modern ICT to enhance the business objectives of Tusla and ensure maximum impact and return on investment of emerging technologies.
•Preparing operational and service plans for the ICT function to ensure that all necessary ICT tools, processes and systems are in place to meet the requirements of the business and contribute to the achievement of the organisations short- and long-term goals.
•To provide the senior accountability for the technology direction and execution of the Tusla ICT Strategy and related plans for technology within the organisation.
•To provide the requisite leadership & support to the implementation of the National Childcare Information System.
•To build the capacity of the organisation to maximise ICT opportunities.
•To lead the identification and development of key application developments, in line with the business needs and priorities.
•To develop a data strategy for Tusla, in line with the organisations dependency on timely and accurate data.
•To implement appropriate data analytics solutions, focussed on maximising the usage and value of Tusla data assets.
•To investigate and implement new technologies that would contribute to the improvement, efficiency and enhancement of existing information systems, including the development of innovative digital solutions.
•To engage in development of a unified approach to Tusla ICT infrastructure and data management.
•To analyse enterprise IS/IT infrastructure and ensure alignment with Tusla strategic plans & direction.
•To liaise and interface with, the Tusla Senior Management Team and wider Tusla users to develop and implement a Service/Help Desk service to Tusla users, in line with the Tusla ICT Strategy.
•To establish and direct the strategic and tactical goals, policies and procedures for the IS/IT and Communications department(s) and the enterprise at large.
•To develop enterprise IS/IT solutions (hardware, software, infrastructure, communications, etc.), make the requisite proposals, provide cost estimates and oversee the successful implementation and operation of same.

Resource Mgt
Quality & Risk Mgt
Health & Safety

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Skills Required

Tusla -Child & Family Agency operates with a staff of over 4,000. Experience of successfully managing functions of similar complexity and scale will be essential for the role of
Director of Information and Communications Technology.

Applicants at closing date for applications will require to have:

•A relevant 3rd level qualification (Computer Science/Information Systems).

•Minimum of 10 years experience of managing ICT functions within organisation(s) of comparable scale and/or complexity to the proposed Tusla ICT function (>20 staff) to include management of enterprise IS/IT resources & departments and management of ICT function/staff.

•Relevant background in technology, business and management, as appropriate to Tusla- Child and Family Agency.

•Experience in managing complex technology projects, including schedules, cost and quality, from inception to completion.

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Each candidate for and any person holding the office must be of good

Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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