Service Director of Regulatory Functions

This post will be located at Tusla Offices in Dublin or Limerick.   Permanent
Closing Date: 22/02/2018 12:00   Quality Assurance and Safety
Salary:  See Description for Details


Job Description

Tusla, the Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland, bringing together some 4,000 staff previously employed within the HSE’s Children and Family Services, the National Educational Welfare Board and the Family Support Agency.

The post-holder shall be responsible for regulation, supervision and quality assurance of the following sectors:
• Early years services
• School Age Child Care
• Childminders
• Non-statutory foster care
• Children’s residential care
• Out of state placements
• Alternative education settings (home schooling and unrecognised schools)
• Tusla-commissioned external services
• Children First Register of Non-Compliance (safeguarding statements)
• Brussels II bis

Scope of the function of Regulation and Quality Assurance is anticipated to expand, following commencement of relevant legislation and/or policy direction.

Further information is available on www.tusla.ie

Purpose of the post:
• To drive performance within the regulatory and achieve best utilisation of available resources to deliver the best outcomes for children.
• Set strategy for implementation and development of the various regulatory functions, to ensure Tusla’s overall approach to regulation is comprehensive, co-ordinated and aligned with principles of good regulation, in particular Right Touch Regulation.
• Provide excellent vision, direction and leadership.
• Ensure good regulatory governance is in place and undertake ongoing review and evaluation to ensure regulatory functions are discharged as efficiently and effectively as possible in line with statutory obligations.
• Participate as part of the National Management Team of the Director of Quality Assurance.
• Responsibility for promoting quality and safety across all Children’s Services, monitoring compliance with regulation across the agency to support a safe, high-quality service delivery.

Job Objectives

Leadership and Direction
• Set the strategic direction for regulatory functions, in consultation with the Director of Quality Assurance. Ensure that progress against the relevant elements of Tusla’s strategy and Corporate Plan are monitored and reviewed, and that any deviations are signalled early so that timely remedial action can be taken.
• Develop a comprehensive strategy for Tusla Regulatory functions in line with international best practice, legislative requirements and that maximises and integrates available resources and aligns to the corporate plan of the Agency and Directorate.
• Provide advice to the Director of Quality Assurance, the Senior Management Team, and the Board in relation to regulatory functions and account for their effective strategic and operational delivery, including budget management.
• To lead the development and implementation of appropriate management and controls system that will improve responsibility and accountability throughout regulatory services.
• To take a lead role in the performance management process that uses logistics management, operations management and analytics to optimise performance.
• To lead in the development of the annual Service Plan for the function to ensure the Plan is implemented within resources and targets are met.
• To implement the corporate strategy and National annual service plan as directed by the Director of Quality Assurance.
• Create a culture that supports synergy and interaction on all regulatory matters across the agency.
• Maintain awareness and knowledge of contemporary regulation theory and methods, and provide suitable interpretation to Directors, managers and staff.
• Deputise for the Director of Quality Assurance as required.

Operational Excellence and Managing and Delivery of Results/Performance
• Lead and manage the high quality, effective, and person-centred operational design, development and delivery of all regulatory functions in Tusla.
• Ensure the function is organised and managed to fulfil the breadth of its regulatory responsibilities.
• Ensure regulatory systems are intelligence-led, risk-based and responsive to appropriately identify and address risk in regulated services, using solicited and unsolicited information (e.g. complaints and concerns).
• Hold budgetary responsibility and be accountable for ensuring that regulatory services operate with agreed service levels and budgets are delivered to the highest best practice standards and level of efficiency possible, demonstrably providing value for money.

Please refer to the Candidate Information Pack attached to this campaign for full and further detail.

Skills Required

Applicants must by the closing date of application have the following:
• 7 years’ experience in the effective design, development, governance and execution of regulatory and/or quality assurance operational programmes.
• 7 years’ senior management experience in strategic planning and the effective implementation of change along with improving and integrating services in a comparable size organisation to remit of this role.
• Strong and demonstrable understanding of the sectors Tusla regulates.
• Experience in the development and use of performance management systems and techniques.

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Each candidate for and any person holding the office must be of good character.

Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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