National General Manager, Prevention, Partnership and Family Support Programme - 3 year Contract

The National General Manager will be based in a Tusla Office in the Greater Dublin Area, and will be required to attend meetings in Heuston South Quarter on a regular basis.  Salary:  See Description for Details
Other   Temporary/Contract/Project
Closing Date: 02/09/2019 Recruitment start: 08/08/2019


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children
  • Adoption & Alternative Care

Further information is available on www.tusla.ie

Purpose of Role:

Responsibility for ensuring effective and efficient functioning of the Prevention, Partnership and Family Support (PPFS) Programme, having lead responsibility for programme governance and fidelity monitoring.

Job Objectives

The post holder will:

  • Support the Regional Service Director, West, in the governance, development and mainstreaming of the PPFS Programme;
  • Coordinate and manage all elements of the Programme, including work undertaken by the National leads for Parenting and Participation, through strategic management of these key national roles;
  • Work with the Service Director and key stakeholders to ensure the programme is successfully mainstreamed within Tusla processes and across Tusla services;
  • Communications and stakeholder management; risk and scope management; governance and status reporting.
  • Ensure that required supports are available to enable successful delivery of the projects within the programme;
  • Ensure approval and acceptance of project deliverables to agreed quality standards;
  • Provide the Regional Service Director with information and reports on services as appropriate and any other such reports that may be required from time to time to facilitate executive decision making;
  • Support innovation;
  • Lead out and deliver on the programme requirements to relevant corporate services and corporate reporting functions;
  • Support the development of effective relationships and structures across all settings
  • Ensure the development of relationships and communications with internal and external stakeholders to optimise the potential for effective and efficient service delivery.
  • Strategic liaison with the National Corporate Communication Section to ensure alignment with Tusla Communication Strategy in terms of delivering public relations and engagement with local and national media, civil service and local and regional politicians.
  • Lead the development of effective relationships between the national office and relevant services at a regional and local level.
  • Build strong relationships with key staff across Tusla services.
  • Manage key staff as relevant.

Programme reporting:

  • Track and report on costs, timescales, resources used and quality controls, and recommend or take action as appropriate
  • Facilitate programme management meetings and report to the Service Director on the progress and status of the programme.

Programme risk, issue and dependency management:

  • Map and plan for the management of programme risks, issues and dependencies and liaise with relevant stakeholders to ensure risks, issues and dependencies are effectively managed;
  • Maintain overall programme log including risks, actions, issues, dependencies etc.


  • Ensure the appropriate level of programme governance is in place for the successful implementation and mainstreaming of the Programme.
  • Address governance risks or escalate as appropriate.

Budget and resourcing:

  • Work with National Finance Officer to monitor programme budget
  • Ensure all other resources necessary to the success of the programme are identified and appropriately addressed.
  • Liaise with HR and Procurement as necessary to ensure resources are maintained in line with all relevant policies and regulations.

Training and development:

  • Participate in training and development programmes
  • Pursue continuous professional development in order to develop professional knowledge.

Communications / stakeholder management:

  • Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple stakeholders.

Health and Safety

  • Comply with the policies, procedures and safe professional practice by adhering to relevant legislation, regulations and standards
  • Work in a safe manner with due care and attention to the safety of self and others
  • Be aware of risk management issues, identify risks and take appropriate action
  • Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices
  • Promote a culture that values diversity and respect

The above Job Description is not intended to be a comprehensive list of all the duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Applicants must by the closing date of application have the following:

  • Relevant qualification suitable to the delivery of the requirements of role at a minimum level 8.
  • Have a minimum of 5 year’s management experience in the Health Services,
  • Social Service, Local Authority or the Community and Voluntary Sector.
  • Significant experience in large-scale, regional, national change management and/or project management including large-scale project development, implementation and measurement of performance and involving multiple stakeholder or professional groups.
  • Experience of financial management, including adherence to financial regulations and procedures and budgeting.
  • Experience of managing and working collaboratively with multiple internal and external stakeholders and disciplines and in achieving results through cross sectoral working
  • Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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