National Lead for Parenting Support - General Manager - 3 year Contract

The National Parenting Support Lead will be based in a Tusla Office in the Greater Dublin Area, and will be required to attend meetings in Heuston South Quarter on a regular basis.  Salary:  See Description for Details
Other   Temporary/Contract/Project
Closing Date: 02/09/2019 Recruitment start: 08/08/2019


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children

Further information is available on www.tusla.ie

Purpose of post:

To lead and develop all aspects of Parenting Support practice through operational systems across all service delivery areas in Tusla.

The role requires a manager with significant experience in Parenting Support Practice and operational management.

Job Objectives

Principal Duties and Responsibilities

Work with operational service delivery units to:

  • Implement Tusla’s policy – Investing in Families and the Department of Children and Youth Affairs High Level Policy Statement on Supporting Parents and Families, and the First Five Strategy.
  • Manage interface with the Parenting Unit in the Department of Children and Youth Affairs.
  • Lead and develop parenting support practice operationally within Tusla and support best practice development at local level.
  • Set targets through service planning and measure same.
  • Quality assure supporting parenting practice against the commissioning framework.
  • Identify and collate resources on evidence-based parenting support practice and programmes and develop partnerships with academic institutions in this regard.
  • Ensure that parents’ participation is supported through parenting support service design and delivery.
  • Support the development and work of Parenting Support Champions in Tusla and maintain regional networks of Parenting Support Champions.
  • Work with the commissioning unit to design and deliver national scale up of evidence-based programmes across Tusla, staff and partners.
  • Lead in the development of quality assurance mechanisms for supporting parents, programmes and practice, including the development and quantification of performance indicators and benchmarks.
  • Lead on an annual national conference on parenting support.
  • The entire focus of this role is on building Tusla and Agency partners’ capacity and interest in Parenting support practice.

Relationship Management and Collaboration

  • Work closely with colleagues across Tusla as well as with key strategic partners.
  • Provide parenting support leadership not only in Tusla but across the entire child and family sector by working with the management team to promote and support parenting support across all partner organisations working to deliver better outcomes for children and families.

Resource Management

  • To work closely with Regional Implementation Managers across the country in establishing and implementing a national implementation plan for parenting support.
  • To work with Workforce Learning Development in supporting continuous staff training and development on evidence-based and evidence-informed parenting practice.
  • Develop a national commissioning framework for supporting parenting and a national implementation plan for same.
  • Work with the commissioning unit to design and deliver national scale up of evidence-based programmes across Tusla, staff and partners.
  • Develop and lead on the use of evidence to inform parenting support service provision and measure progress against same.


  • To provide costā€benefit analysis with recommendations for parenting support related solutions and projects.
  • To define annual estimates and business cases for parenting support related activities.
  • To provide ongoing management of the parenting support budget.
  • To undertake procurement of relevant services in line with Public Sector guidelines.

Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Candidates must meet the following requirements:

  • Relevant qualification suitable to the delivery of the requirements of role at a minimum level 8.
  • Have a minimum of 5 years’ management experience in the Health Services, Social Service, Local Authority or the Community and Voluntary Sector.
  • Have excellent hands-on expertise and experience in all aspects of Parenting Support Practice.
  • Proven track record in implementing significant projects and related services in a large organisation.
  • Have full project management experience in managing complex projects and/or programs.
  • Possess sufficient knowledge and experience in parenting support services.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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