National Lead for Participation - General Manager - 3 year Contract

The National Participation Lead will be based in a Tusla Office in the Greater Dublin Area, and will be required to attend meetings in Heuston South Quarter on a regular basis.  Salary:  See Description for Details
Other   Temporary/Contract/Project
Closing Date: 02/09/2019 Recruitment start: 08/08/2019


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children
  • Adoption & Alternative Care

Further information is available on www.tusla.ie

Overview of the Role

To lead and develop all aspects of participatory practice through operational systems across all service delivery areas in Tusla.

The role requires a manager with significant experience in Participation Practice and operational management.

Job Objectives

Principal Duties and Responsibilities

Work with operational service delivery units to:

  • Implement the Tusla Participation Strategy and the DCYA National Participation Strategy.
  • Manage interface with the Youth Reform, Strategy and Participation Unit in the Department of Children and Youth Affairs.
  • Work with Workforce Learning and Development to develop and embed the National Training Programme in children and young people’s participation and parent participation and lead implementation planning in areas.
  • Lead and develop participatory practices and structures across the continuum of care at individual and aggregate level.
  • Identify opportunities for participation at national, regional and local level.
  • Work with external funded partners to ensure embedding of participatory practice, aligned to Tusla’s Participation Strategy.
  • Develop a framework for the involvement of children, young people and parents in local, regional and national Conferences and Workshops.
  • Support programme identification and expenditure for seed funding grants to areas on participation of children, young people and parents.
  • Lead on the development of quality assurance mechanisms for participation, including developing and quantifying information for child and parent participation indicators and benchmarks.
  • Manage collation of resources on participatory practice in a central repository, in collaboration with the DCYA Participation Hub.
  • Ensure Tusla staff are coached and supported in relation to the development of individual and collective participatory practices.
  • Identify and disseminate good practice examples of participatory practice nationally.
  • Participate as part of a national PP&FS team and in national meetings.
  • Lead on an annual national conference on supporting participation.
  • The entire focus of this role is on building Tusla and Agency partners’ capacity and interest in participation and partnership.
  • Report to the Department of Children and Youth Affairs on Tusla’s implementation of the National Participation Strategy.

Relationship Management and Collaboration

  • Work closely with colleagues across Tusla as well as with key strategic partners.
  • Provide participatory leadership not only in Tusla but across the entire child and family sector by working with the management team to promote and support participation practice across all partner organisations working to deliver better outcomes for children and families.
  • Work collaboratively with Children’s Participation Advocacy Organisations e.g. Children’s Rights Alliance, Ombudsman for Children and DCYA Participation Hub etc

Resource Management

  • To work closely with Participation and Partnership Officers and Regional Implementation Managers across the country in establishing and implementing a national implementation plan for participatory practice.
  • Procure and manage appropriate external service delivery partners\expertise and ensure service quality, standards and targets are achieved.
  • Ensure that the appropriate performance management frameworks are implemented for all team members.


  • To provide costā€benefit analysis with recommendations for participation related solutions and projects.
  • To define annual estimates and business cases for Participation related activities.
  • To provide ongoing management of the Participation budget.
  • To undertake procurement of relevant services in line with Public Sector guidelines.

Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Applicants must by the closing date of application have the following:

  • Relevant qualification suitable to the delivery of the requirements of role at a minimum level 8.
  • Have a minimum of 5 years management experience in the Health Services, Social Service, Local Authority or the Community and Voluntary Sector.
  • Have excellent hands-on expertise and experience in all aspects of Participatory Practice.
  • Proven track record in implementing significant projects and related services in a large organisation.
  • Have full project management experience in managing complex projects and/or programs.
  • Possess sufficient knowledge of participatory practice and experience in participation services.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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