Senior Software Developer - Grade VII

Brunel Building, Heuston South Quarter, Dublin 8
 Salary:  See Description for Details
IT, Communications and Software   Permanent
Closing Date: 23/12/2019 Closing Time: 12:00
Recruitment start: 28/11/2019


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

    • Child Welfare and Protection Services, including family support services
    • Family Resource Centres and associated national programmes
    • Early years (pre-school) Inspection Services
    • Educational Welfare responsibilities including School completion programmes and Home School Liaison
    • Domestic, sexual and gender based violence services
    • Services related to the psychological welfare of children

Further information is available on www.tusla.ie

About Tulsa ICT

Tusla has one of the largest ICT networks (managed by the HSE) in the Public Service with almost 4,500 users in over 400 locations.  Tulsa ICT provide the innovation and systems required to support Tusla in delivering its services and achieving its business and strategic objectives.

The ICT team are responsible for delivering the following core expanded functions:

  • Applications: Implementation of an application solution architecture and software development capability within the ICT unit to develop innovative applications that support the work of Tusla and assist staff in maximising the use of technology to work efficiently and effectively.
  • Infrastructure: The infrastructure team provide the resources and capability required to ensure Tusla develops and maintains a technical infrastructure that is secure, highly available and fit for use.                                        
  • Data: Implementation of a Data & Analytics function to provide data management and analytics capabilities that support Tusla in obtaining the data analytics and visualisation required for evidence-based planning, policy development and programme evaluation as well as gaining administration efficiencies by implementing data management best practice across the organisation.
  • Service Delivery: Expansion of capabilities to become self-sufficient in the delivery of ICT services based on ICT service best practice (ITIL) and establishment of a quality driven service delivery function providing users with the ICT devices, systems and support they require to efficiently perform their role.      

Service Strategy and Design:  Implementation of a function within the ICT responsible for Strategy Management, Business Relationship Management, Service Portfolio Management, Financial Management, Service Catalogue Management, Risk Management, Information Security Management, Service Continuity Management and Compliance Management. 

Job Objectives

Overview of the Role

The Senior Software Developer will work as part of the Applications team in developing solutions to support the work of Tusla and assist staff in maximising the use of technology to work efficiently and effectively.

The Senior Software Developer will primarily have responsibility for the design, development and maintenance of web application and Rest API solutions based on the Microsoft .Net technology stack. The role will also involve configuring forms, rules and workflow for Tulsa’s Microsoft Dynamics CRM and SharePoint systems.

Tusla’s Application Development Architecture

Tusla deliver a wide range of Child and Family programmes many of which are currently supported by manual administration processes.  Tusla are implementing a platform based on Dynamics CRM and SharePoint that will support the core work of the Agency; however in addition there is a requirement to develop a range of ancillary and related systems for both internal and external user on both traditional and mobile devices. 

Tusla have established an internal software development team (led by the Applications Manager) and have finalised a set of web application architecture and coding guidelines. In summary the Tusla development architecture is based on:

  • .Net, MVC and SQL Server
  • Model View Controller design pattern using code driven design

ASP.Net MVC authentication with OAuth Integration and programmable SMS integration for 2FA (using twilio)

  • JavaScript libraries such as to AngularJS, KnockoutJS and BootStrap for rich and responsive web UI
  • HTML5 and JavaScript based UI controls libraries
  • Microsoft SharePoint
  • Rest API for interoperability with external partners

Key Duties and Responsibilities


The role requires an experienced applications developer with a strong technical skillset in .Net, MVC, SQL Server, Web UI and API development.


Software Development

  • Design, development and maintenance of web application solutions using Microsoft .Net technology stack.
  • Developing API solutions to support the integration of Tusla’s systems with systems used by our partner organizations.
  • Configuring forms, rules and workflows for Tulsa’s Microsoft Dynamics CRM and SharePoint systems.
  • Contribute to researching emerging software development related technologies and progress innovation.


Relationship Management and Collaboration

  • Work as part of an agile software development team in delivering web applications, APIs, mobile and other solutions being developed by Tusla ICT
  • Work in collaboration with the ICT Service Delivery team as required to support data related tier 3 issues, incident management and problem management.

Resource Management

  • If applicable, to train, supervise and evaluate staff in their respective roles on the data team.
  • If applicable, ensuring that the appropriate performance management frameworks are implemented for any assigned staff.

Please see attached Candidate Information Pack for full detail.

Skills Required

Applicants must by the closing date of application have the following:

  • Have a third level qualification in Software Development, ICT, Computer Science, Engineering or a related discipline or a related professional qualification (e.g. Microsoft Certified Solutions Developer (MCSD).
  • Have a minimum of 3 years’ experience in a .Net web applications development with expertise in MVC and entity frameworks
  • Have a minimum of 3 years’ experience of Web UI development with expertise in Javascript, jQuery, HTML5 and CSS.
  • The requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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