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Data Officer Grade VI

Tusla Child and Family Agency, Brunel Building, Heuston South Quarter, Dublin 8
 Salary:  See Description for Details
Other   Permanent
Closing Date: 30/03/2020 Closing Time: 12:00
Recruitment start: 05/03/2020

 

Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children

Further information is available on www.tusla.ie

About Tusla ICT

Tusla has one of the largest ICT networks in the Public Service with almost 4,500 users in over 300 locations.  Tulsa ICT have established a team of highly skilled technical and support professionals that are tasked with providing the innovation, systems and support required to assist Tusla in delivering its services and achieving its business and strategic objectives.

The ICT Directorate consists of 6 units:

  • Applications team are responsible for developing innovative applications that support the work of Tusla and assist staff in maximising the use of technology to work efficiently and effectively.
  • Infrastructure team manage the Tusla network, telephone systems, servers, storage and cloud services.
  • Data team are responsible for improving the management of data held by Tusla in a secure, holistic and consistent manner that serves the data and information needs of all Tusla stakeholders.
  • Service Delivery team provide users with the ICT devices, systems and support they require to efficiently perform their role. The Service Delivery unit is responsible for the ICT service desk, change management, incident manager and problem management.
  • Practice and Regional team work with social work, social care, family support and educational welfare teams to ensure ICT services and systems are aligned to practice requirements. The regional team are responsible for oversight and supporting the delivery of ICT service across Tusla’s 300 office locations.
  • Service Strategy and Design team are responsible for Strategy Management, Business Relationship Management, Service Portfolio Management, Financial Management, Service Catalogue Management, Risk Management, Information Security Management, Service Continuity Management and Compliance Management.

Job Objectives

Main Duties and Responsibilities:

Main Duties

  • Lead on data migration projects from legacy case management, file shares and document management systems
  • In line with the data quality framework support data quality improvement initiatives and reporting across the Agency
  • Manage data non-conformances issues and incidents to resolution
  • Support data governance process improvement initiatives, including the development of processes documentation
  • Support the roll-out of the Build to Share (BTS) suite of records management systems eFOI, eDocs and ePQ
  • Responsible for data analyst tasks supporting Tusla’s Open data, Geo Mapping,  Business Intelligence and other data related initiatives
  • Maintain the Tusla data catalogue and reference datasets

Relationship Management and Collaboration

  • Work as part of a data and analytics team to support the delivery of data management initiatives solutions in Tusla
  • Provide data management guidance and supports to colleagues across the Agency.

Education and Training

  • To maintain continuous personal development and participate in team based development, education, training and learning.
  • To complete all mandatory training.
  • Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff.
  • To ensure policies and procedures exist for all relevant areas.

Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
  • Play a central role in maintaining a safe working environment by undertaking risk

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Applicants must by the closing date of application have the following:

  • Be currently in employment with Tusla – Child and Family Agency.
     

OR

  • Be in current and direct employment with the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 or 39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.  

AND     

  • Have at least 2 years’ administrative experience in a designated office within the services mentioned above
  • At least 2 years experience in a data related role involving data analyst and data quality related initiatives
  • Experience and expertise with the Microsoft Office Suite of products including Microsoft Excel and Microsoft Access

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good Character.

Age

Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004).



 
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