Privacy Officer, Grade VII **Updated**

A national panel will be established pursuant to this competition from which Privacy Officer roles will be filled in the following locations within Tusla’s Regional structure: - • Naas Central Town Location, Co Kildare • Nexus Building, Blanchardstown Corporate Park, Ballycoolin Road, Dublin 15 • Waterford Central City Location, Co Waterford • Cork City Environs, Co Cork • Limerick Central City Location, Co Limerick • Sheil House, College Street, Ballyshannon, Co Donegal • Merlin Park University Hospital Campus, Old Dublin Road, Galway, Co Galway *The locations indicated above may be subject to change and candidates will be advised accordingly.
 Salary:  See Description for Details
Other   Permanent
Closing Date: 09/06/2020 Closing Time: 12:00
Recruitment start: 14/05/2020


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes.
  • Early years (pre-school) Inspection Services.
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison.
  • Domestic, sexual and gender based violence services.
  • Services related to the psychological welfare of children.

Further information is available on www.tusla.ie

Purpose of Role:

Privacy Officers are responsible for the gathering, compiling and processing GDPR data subject requests (SARs), Freedom of Information (FOI) requests, and responses to parliamentary questions and representations (PAD). Each Privacy Officer will act as the first point of contact for data protection (DP) and FOI issues in their relevant Region, and will be responsible for the identification and rolling out of training requirements, as well as the monitoring and reporting of relevant DP and FOI metrics.  Privacy Officers will adhere to Data Protection Unit (DPU) and PAD prescribed policy [process and risk], systems and standard operating procedures (SOPs) and attend privacy network learning and continuous development events.

Job Objectives

Data Protection Operations

  • Process Subject Access Requests (SARs), Freedom of Information (FOI) requests, and Parliamentary Affairs (PAD) requests in accordance with standard operating procedures.  
  • Manage and report on local privacy incidents and breaches of personal data and escalate to the central Data Protection Unit (DPU).
  • Engage with the DPU on privacy related issues (including status and updates on tasks, activities and relevant queries) emerging from the Region.

Parliamentary Affairs (PAD)

  • Co-ordinate and quality assure responses to parliamentary questions for submission to Parliamentary Affairs in Tusla.

 Stakeholder Engagement

  • Proactively engage in the network of Privacy Officers and attend learning exchange  and training events.
  • Act as a point of contact for the DPU in relation to investigations or queries relating to the Data Protection Commission (DPC) and Office of the Information Commissioner (OIC) matters.

Team Effectiveness

  • Identify and deliver Data Protection (DP) and FOI training needs as required for the Region in accord with the suite of training developed and approved by the DPU.
  • Support effective reporting of DP and FOI metrics including breach statistics, SAR and FOI processing activity and case volumes. 
  • Lead efforts to maintain up to date and accurate local data inventories.

GDPR/DP and FOI Compliance

  • Advocate and promote DP and FOI compliance in the Region.
  • Ensure Regional staff complete DP and FOI training mandated by the Data Protection Officer (DPO) and the Data Protection Unit.
  • Perform tasks and activities that support compliance with Tusla Privacy Policy, the GDPR, Data Protection Act 2018, Freedom of Information Act, Law Enforcement Directive (LED) within the Region.
  • Maintain privacy risk register in Region and implement DP and FOI Standard Operating Procedures (SOPs).

GDPR/DP and FOI Advisory

  • Act as the first point of contact for DP and FOI queries and issues within the Region, advising staff on best practice approaches as advised by the Data Protection Unit.

The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Applicants by the closing date of application must:

  • Be currently in employment with Tusla – Child and Family Agency.


  • Be in current and direct employment with the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 or 39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.


  • Have at least 2 years’ administrative experience in a designated office within the services mentioned above.



  • Demonstrate experience of co-ordinating management information and systems analysis.
  • Demonstrate experience of processing SARs and / or FOI requests in an organisational setting that processes large volumes of sensitive personal data.



  • Demonstrate excellent MS Office skills to include Word, Excel and PowerPoint.
  • Demonstrate specialist GDPR/DP, legal or technical (management information and systems analysis) skills.
  • Demonstrate knowledge of the work of Tusla, Child & Family Agency and the data processing and sharing activities carried out.



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character.


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

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