Grade VI Waterford - Temporary

 Salary:  See Description for Details
Other   Temporary/Contract/Project
Closing Date: 19/10/2020 Closing Time: 12:00
Recruitment start: 24/09/2020


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.


The Child and Family Agency has responsibility for the following range of services:

    • Child Welfare and Protection Services, including family support services
    • Family Resource Centres and associated national programmes
    • Early years (pre-school) Inspection Services
    • Educational Welfare responsibilities including School completion programmes and Home School Liaison
    • Domestic, sexual and gender based violence services
    • Services related to the psychological welfare of children
    • Adoption & Alternative Care

Further information is available on www.tusla.ie

This is a temporary post to cover maternity leave.

As a senior administrative post you will be required to work within the regional structure and across all areas (organisational structures are currently being reviewed and the post holder will be aligned to the revised structures)

The Grade VI will provide essential administrative capacity and support to the Service Director and the post involves the management and supervision of administrative staff, usually of one or two levels, undertaking defined tasks where the post holder’s main duties are concerned with the organization of work and staff and the achievement of specific, usually cyclical targets.  The role requires a motivated and dynamic individual with very good interpersonal skills and an ability to manage competing priorities and deadlines.

Job Objectives

Main Duties and Responsibilities:


  • Support the monitoring and control of resources in accordance with Tusla’s Financial Regulations.
  • Ensure appropriate records are maintained as may be required by Tusla.
  • Promote good working practices and uniformity of standards.
  • Work with HR and Finance Specialists to ensure adherence to the legislative framework and internal Tusla policies and procedures.


Information Management

  • Assist in preparation of service planning and business planning process
  • Collect, collate analysis and present information as required.
  • Liaise with other units promote inter-department knowledge sharing
  • Co-ordinate responses to PQ’s, FOI, Public Reps referred via the Office of Service Director
  • Contribute to policy development and implementation
  • Develop and maintain processes for monitoring the implementation of business plans
  • Establish, maintain processes for the collation, analysis and reporting of performance data and collation of associated reports.
  • Support the development of integrated management reports across performance indicators, human resources, finance, risk management.


Human Resources:

  • Provide line management supervision to assigned staff and co-ordinate the delivery of service at regional level.
  • Direct responsibility for all clerical/admin staff within the assigned area.
  • Plan, allocate and evaluate work and performance of teams and individuals.
  • Management the performance of assigned staff and teams
  • Provide HR support to assigned team/unit and act as first point of contact for HR issues.
  • Participate in the recruitment, retention and development of staff including training and continual assessment.
  • Create a positive working environment, which contributes to maintaining and enhancing effective working relationships.
  • Plan, allocate and evaluate work carried out by teams and individuals.


Specific Duties:

  • Support and deputise as required for Line Management.
  • Provide administrative support to Management Team.
  • Act as Secretary to Management Team.
  • Co-ordinate the implementation of decisions of senior management.
  • Manage individual projects as assigned
  • Develop efficient and effective internal and external communication with other sections of Tusla, relevant bodies and the general public.


Education and Training

  • To maintain continuous personal development and participate in team based development, education, training and learning.
  • To complete all mandatory training.
  • Where appropriate, arrange for the induction and training for assigned staff, as required to maximise skill resources, (to include workplace experience placements where applicable).
  • Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff under your supervision.
  • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them.
  • To ensure policies and procedures exist for all areas.


Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Please refer to the Candidate Information pack attached to this campaign for full and further details.

Skills Required

Applicants must by the closing date of application have the following:

  • Have at least two years’ experience relevant to the specific requirements of the role. 


  • Possess sufficient administrative capacity to discharge the functions of the grade/post.



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.  


Each candidate for and any person holding the office must be of good character.

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