Regional Quality, Risk and Improvement Manager Dublin Mid-Leinster

Dublin Mid-Leinster
 Salary:  See Description for Details
Other   Permanent
Closing Date: 23/11/2020 Closing Time: 12:00
Recruitment start: 29/10/2020


Job Summary

The  Child  and  Family  Agency  was  established  on  1st   January  2014  and  is  responsible     for

improving wellbeing and outcomes for children. It represents the most comprehensive reform  of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.


The Child and Family Agency has responsibility for the following range of services:


  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children


Job Objectives

Professional Duties


  • To lead, develop, implement and manage a quality, risk and improvement framework for all child and family services within Dublin Mid-Leinster [DML];
  • To ensure that appropriate quality, risk and improvement processes are in place within DML to support the delivery of effectives child and family services and to ensure improved outcomes for children and families;
  • To co-ordinate quality and risk management activities within child and family services in DML.
  • To lead core programmes of work in quality, safety and risk management, including: clinical effectiveness, service user and community involvement; risk management and patient safety and service improvement.
  • To provide structured guidance and advice to the DML Management Team and Regional Working Groups arising from HIQA Inspection Reports, Monitoring Officer Reports, Child Death Reviews, Serious allegations and concerns and complaints;
  • To implement and evaluate specific risk management projects in association with services providers, audit staff and other staff of Tusla  as appropriate.
  • To be responsible for the regional child and family risk register;
  • To support local areas and services to develop their risk registers;
  • To improve the openness of our culture, in which errors or service failures can be reported and discussed;
  • To establish robust mechanisms for ensuring that, where learning is identified, the necessary changes are put in place and all corrective actions are closed out so to prevent recurrence;
  • To develop a much wider appreciation of the value of the systems approach in preventing, analysing and learning from errors.
  • To conduct a training needs analysis for staff and develop and implement an appropriate training programme


Education & Training


Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate.

  • Engage in career and professional development planning.
  • Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training and in-service needs of the team.



Health & Safety


  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.



The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Skills Required

Applicants must by the closing date of application have:


  • A relevant professional qualification in a health/social care/business related area



  • Minimum QQI Level 8 Qualification 3rd  level qualification in Quality & Risk Management





  • Have a minimum of 4 years experience in the area of Child and Family Services



  • Have the requisite knowledge and ability for the proper discharge of the duties of the post



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.



Each candidate for and any person holding the office must be of good character

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