Grade V-Data Protection Specialist

 Salary:  See Description for Details
Other   Permanent
Closing Date: 14/12/2020 Closing Time: 12:00
Recruitment start: 19/11/2020


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.


The Child and Family Agency has responsibility for the following range of services:

    • Child Welfare and Protection Services, including family support services
    • Family Resource Centres and associated national programmes
    • Early years (pre-school) Inspection Services
    • Educational Welfare responsibilities including School completion programmes and Home School Liaison
    • Domestic, sexual and gender based violence services
    • Services related to the psychological welfare of children
    • Adoption & Alternative Care

Further information is available on www.tusla.ie

About Tusla’s Quality Assurance Directorate

Tusla’s Quality Assurance Directorate is concerned with promoting continuous improvement and effective risk management in services for children and families. It delivers its functions though the following teams:


Early Years’ Inspectorate

The Early Years’ Inspectorate is the independent statutory regulator of Early Years’ Services and is responsible for registering and inspecting pre-schools, playgroups, crèches, day care and similar services. Its role is to promote the quality, safety and appropriate care of children by robust regulation of the sector.

Alternative Education

Children who are educated at home or who attend a non-recognised school (i.e. a school that is not funded by the Department of Educational and Skills) must be registered with Tusla by their parents/guardians. The registration process requires that an assessment or assessments be carried out to determine whether the child is receiving a certain minimum education and therefore can be placed on the statutory register of children educated outside of a recognised school.


Risk and Incident Management

The team is responsible for the corporate risk register, and all aspects of risk and incident management systems within the Agency. The team aims to ensure Tusla is aware of the nature of its risks, their status and how they are being managed.

Performance Reporting and Information

The Performance Reporting and Information team collates analyses and reports on quality and risk data relevant to the child and services. It identifies trends and performance data to support accountability and transparency, inform policy development and legislative reform, to demonstrate where standards and targets are being met, and identify risk and support decision-making at all levels of the organisation.

Quality Assurance and Monitoring

The team monitors and reports on service delivery against standards, regulations and legislative requirements, and seeks to ensure that service improvement activity takes place in response to reviews.

Service Experience and Feedback

Part 9 of the Child and Family Agency Act 2013 governs complaints procedures and reviews, complainants’ rights, referral to the Ombudsman, and annual report requirements. “Tell Us” is Tusla’s policy governing feedback and complaints. The team is responsible for managing Tell Us, including training other Tusla staff nationwide, collecting metrics, channelling complaints and feedback, and dealing with individual complaints. The team is also involved in encouraging participation of children and listening to the voice of the child in Tusla and Tusla-funded services.

Alternative Care and Commisioned Services

The team monitors and reports on alternative care settings for children who cannot live with their families. It aims to deliver purposeful intelligence-led regulation with a view to service improvement in commissioned services.


The purpose of the post is to provide specialist support to Tusla’s Data Protection Unit in fulfilling data protection requirements.

Job Objectives

Main Duties and Responsibilities:


Duties – Data Protection Specialists


  • Processing access requests and Freedom of Information requests from data subjects including: reviewing requests, categorising the nature of the requests, collating data, redacting data, and releasing data.


  • Processing incident reports and breach notifications including: assisting breach reporters, reviewing breach notifications, assessing risk levels, and advising on remedial actions.


  • Supporting the team to ensure that notifiable breaches are reported to the Data Protection Commission and responding to queries raised.


  • Logging and issuance of data protection impact assessment screening forms, vendor privacy assessment forms.


  • Supporting the co-ordination of data protection training for Tusla staff.


  • Co-ordinating the helpdesk, phone calls, and correspondence, ensuring all data protection queries are responded to in an efficient manner or escalated as required.


  • Compiling or co-ordinating management information reports and presentations for management meetings when required.


  • Providing support for the Data Protection Unit by managing the scheduling of meetings, circulating support documentation, taking minutes, and tracking items.


  • Maintaining confidentiality, a high level of professionalism and the highest standards of data protection at all times.


  • Any other duties assigned by the line manager.


Health & Safety


  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Skills Required

Applicants must by the closing date of application have:


  • Have at least 2 years’ administrative experience as relevant to the role
  • experience of processing access/FOI requests or breach reporting, or similar
  • experience of working collaboratively with multiple internal and external stakeholders as relevant to the role
  • experience of managing and delivering multiple concurrent pieces of work
  • sufficient knowledge of data protection to discharge the functions of the grade/post.



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.



Each candidate for and any person holding the office must be of good character.

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