Grade VII Recruitment Officer – Tusla Recruit, HR Department

 Salary:  See Description for Details
Other   Permanent
Closing Date: 22/02/2021 Closing Time: 12:00
Recruitment start: 28/01/2021


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.


The Child and Family Agency has responsibility for the following range of services:

  • Child Welfare and Protection Services, including family support services
  • Family Resource Centres and associated national programmes
  • Early years (pre-school) Inspection Services
  • Educational Welfare responsibilities including School completion programmes and Home School Liaison
  • Domestic, sexual and gender based violence services
  • Services related to the psychological welfare of children
  • Adoption & Alternative Care

Further information is available on www.tusla.ie

Tusla Recruitment & Talent Management Service is responsible for the provision of a safe and efficient recruitment service for the majority of disciplines and grades of staff in Tusla – Child and Family Agency.


Tusla Recruit Service provides a full recruitment service from advertisement to appointment stage. The service operates in a busy, pressurised environment and strives to respond to service needs in an efficient manner. 


The recruitment needs of Tusla continue to grow and responding creatively and quickly to the needs of the organisation is an essential element of our business strategy. Tusla Recruit Service must ensure its recruitment processes are in line with best practice and HR and public service legislative requirements while responding to critical services needs.


Tusla Recruit Service work closely with senior management, service managers and corporate functions in designing and implementing recruitment strategies that allow for safe and efficient recruitment.

To assist in the delivery and the operational management of Recruitment Services within Tusla in line with the Child and Family Agency’s policy and strategy.  Assist on ensuring best practice standards and efficiencies are met and play a key role in providing guidance and support to the team and line management in line with relative legislation.

To take the lead on other recruitment and talent management related projects in line with the overall Recruitment and HR Strategy (for example in the areas of Policy, Systems and Information Management)

Job Objectives

Main Duties and Responsibilities

The Recruitment Officer will:

  • Work with the Recruitment Operations Manager and the Recruitment Team to ensure best practice recruitment for all Tusla Recruit and Talent Management activities
  • Adhere to legislation impacting on the recruitment process and ensure that working practices meet legislative needs
  • Support the Recruitment Operations Manager in the implementation of the Annual Recruitment Plan                                 
  • Manage various stages of the planning and scheduling of recruitment activities to achieve the projected recruitment for the year as set out in the Recruitment Plan
  • Work closely with the Management Team in Recruitment to monitor Requests to Recruit. Action the recruitment activity required and report on activity levels on a monthly basis providing an analysis of activity
  • Over see the end to end Recruitment and Selection Process ensuring  procedures are in place at each step to deliver a safe and effective recruitment process
  • Oversee training programmes to ensure all interview boards and chairpersons are trained to the appropriate levels to deliver a safe recruitment process
  • Monitor activities to meet Key Performance Indicators set down
  • Support the development and implementation of robust reporting/management systems to facilitate accurate and up to date reporting on HR Activity
  • Manage recruitment initiatives for all grades and strengthen relationships with third level institutions. Monitor and evaluate current programmes in place to promote Tusla as an employer of choice and implement new initiatives.
  • Manage the recruitment appeals process. Receive appeal requests and provide the administrative support to the Recruitment Operations Manager in responding informally and formally to recruitment appeals
  • Provide advice and guidance to internal and external stakeholders on relative practices and processes in relation to the recruitment and selection process.
  • Maintain and update information on processes/procedures, relative legislation and recruitment information on shared files.
  • Ensure high standards of administration are achieved. Ensure the process and systems comply with the Data Protection Act and relevant policy, procedures and guidelines.
  • Be aware of risk management issues, identify risks and plan for appropriate action
  • Build and maintain constructive relationships with internal and external stakeholders and customers
  • Promote good work practices and uniformity of standards
  • Proactively engage in the development of IT systems as they apply to service / administration improvements / efficiencies
  • Take a lead role on the implementation of Recruitment and Talent Management Projects to promote Recruitment as an internal service. Undertake projects related to promoting the Tulsa Brand and Tusla – Child and Family Agency as an employer of choice

 Staff Management         

  • Effectively manage assigned members of the Team, promote good team working and a culture that values diversity
  • Actively participate in the recruitment, retention and development of staff including continuous assessment. Promote a culture within the team of continuous professional development in order to develop professional knowledge
  • Empower individuals within the team to take responsibility for their own performance
  • Identify in consultation with the Recruitment Operations Manager the training and development requirements for the team.
  • Maintain staff records in line with best practise

Education and Training

  • Participate in mandatory training programmes
  • Maintain own knowledge of relevant recruitment and HR procedures, practices and employment legislation
  • Pursue continuous professional development in order to develop professional knowledge
  • Provide training as identified to develop others’ knowledge of relevant recruitment procedures/ processes

Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Skills Required

Applicants must by the closing date of application have the following:

Be currently in direct employment with Tusla – Child and Family Agency, the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 or 39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.

Have at least two years’ experience in a designated office within the Services.

Have at least two years’ experience of working within a HR Setting in the Public Sector and have a solid working knowledge of Human Resource practices including recruitment with an understanding of legislation, policies and procedures as relevant to the role.

Demonstrated skills in employee supervision and ability to lead change and innovation.

Have sufficient administrative capacity and experience to discharge the outlined requirements of this role.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character

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