Grade VI - Project and Training Support

Heuston South Quarter, Saint John's Road West, Kilmainham, Dublin 8, Ireland
 Salary:  See Description for Details
Other   Permanent
Closing Date: 16/05/2022 Closing Time: 12:00
Recruitment start: 13/04/2022


Job Summary

The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget in excess of €800m and delivers its services through circa 5,000 people in 350 locations across the Country. The Child and Family Agency has responsibility for the following range of services:

• Child Protection and Welfare •

Family Support

• Alternative Care

• Adoption

• Tusla Education Support Services (TESS)

• Domestic Sexual and General Based Violence (DSGBV)

• Children’s Service Regulation

• Counselling and Therapeutic Supports


Further information is available on www.tusla.ie


The purpose of the Project and Training Support role within the PMO is to support the Programme Manager(s)/Head of PMO to ensure that the Tusla PMO project portfolio are delivered to cost, time and quality requirements through the application of the required standards, frameworks, tools and processes.


Job Objectives

Main Duties and Responsibilities

Programme and Project Management:

• Assist the Programme Manager/Head of PMO in the development and rollout of the Tusla Programme Management Office (PMO) with a specific focus on identifying the necessary training tools and techniques to ensure that Project Management capability is baselined, and sub sequentially developed within Tusla.

• Assist the Programme Manager/Head of PMO in tracking status of programme deliverables and milestones; supporting the adoption of the project lifecycle and deliverables; programme level risk and issue coordination; monitoring the status of projects transitioning into normal service

• Maintain repository of programme documentation such as Risk Register, Issues Log, Dependency Log and Benefits Log

• Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored

• Support programme and project managers throughout the project lifecycle including for example development of the charter and all monitoring and controlling activities Programme reporting and Communication:

• Track and report on costs, timescales, resources used and quality controls, and recommend action where these deviate from agreed tolerances

• Facilitate programme reporting meetings and report to the Head of PMO on the progress and status of the assigned projects

• Establish and maintain the PMO Intranet site so that it can be an effective tool for communicating with Tusla staff on the work of the PMO, useful tools and templates, and progress on projects and programmes. Governance:

• Implement governance standards across the portfolio, including tracking, monitoring and updating the status of programme deliverables

• Successful implementation of the programme will require rigorous application of programme governance and programme controls.

• Ensure that the appropriate level of programme governance is in place, maintained and adhered to, is a critical element to this role.

• Carry out assurance review processes as required Budget and resourcing:

• Tracking and reporting project budgets, if required

Training and development:

• Coordinate and lead the programme team in a complex environment with significant change management challenges.

• Provide project management training and assistance to programme and project managers throughout the Agency Health & Safety

• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.

• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.

• To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.


Please refer to the Candidate Information pack attached to this campaign for full and further detail

Skills Required

Applicants must by the closing date of application have the following:

• Candidates must be in employment with Tusla – Child and Family Agency, the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38/39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.


• Have at least two years’ experience in a designated office within the Services.

• Have at least two years’ experience in a Project and Training Support Role with relevance to the following:

• Programme Management.

• Project Delivery.

• Communications and Reporting.

• Risk, Action, Dependency and Issue Management.

• Budget Management.

• Resource Management.

• Scope Management and Change Control.

• Benefits Management.

• Training and development co-ordination.

• Delivery of presentations – experience.

• Excellent IT skills and knowledge and experience of Microsoft packages including Word, Excel, Project and PowerPoint.

• Knowledge and experience of using an email system effectively e.g., Outlook, Lotus Notes including PowerPoint



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


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