System Analyst - Grade VII

Corporate Office – Brunel Building, Heuston South Quarter, Dublin 8   Permanent
Other  Salary:  See Description for Details
Closing Date: 31/05/2018 Recruitment start: 10/05/2018


Job Description

Purpose of post Overview of the Role
The System Analyst will work as part of both the Applications team and Data team in developing solutions to support the work of Tusla and assist staff in maximising the use of technology to work efficiently and effectively.

The System Analyst will primarily have responsibility for the system development life cycle (SDLC) sequential processes by which an information system is developed. The role will involve design and working with Data Modelling, Data Catalogues and Data Collaboration. The analyst will interact with internal users and customers to learn and document requirements that are then used to produce business requirements documents.

Tusla’s Application Development Architecture
Tusla deliver a wide range of Child and Family programmes many of which are currently supported by manual administration processes. Tusla are currently implementing a platform based on Dynamics CRM and SharePoint that will support the core work of the Agency; however, in addition there is a requirement to develop a range of ancillary and related systems for both internal and external users on both traditional and mobile devices.

Tusla have established an internal software development team (led by the Applications Manager) and have recently finalised a set of web application architecture and coding guidelines. In summary the Tusla development architecture will be based on:
• .Net and MVC
• Microsoft SQL Server
• Microsoft Dynamics and Microsoft SharePoint
• Rest API for interoperability with external partners

About Tulsa:
The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:
• Child Welfare and Protection Services, including family support services
• Family Resource Centres and associated national programmes
• Early years (pre-school) Inspection Services
• Educational Welfare responsibilities including School completion programmes and Home School Liaison
• Domestic, sexual and gender based violence services
• Services related to the psychological welfare of children
Further information is available on www.tusla.ie

Tusla has one of the largest ICT networks (managed by the HSE) in the Public Service with almost 4,500 users in over 400 locations.

Job Objectives

Duties and Responsibilities Key Duties and Responsibilities

The role requires an experienced system analyst with a strong technical background in an ICT environment.

Solution Development
• Formulates and defines system scope and objectives based on user needs and understanding of business processes.
• Plan a system flow from the ground up.
• Define, document and maintain Data Modelling and Data Catalogues.
• Develops solutions by preparing and evaluating alternative process map solutions.
• Controls solutions by establishing specifications; coordinating production with programmers, DBAs and service delivery staff.
• Documenting backlog feature requirements in line with Tusla’s agile software development methodology.
Relationship Management and Collaboration
• Works as part of an agile software team to facilitate the delivery of web and mobile applications being developed by Tusla ICT.
• Works as part of the data team to facilitate the delivery of new data driven solutions being developed by Tusla ICT.
• Preparation of project related documentation, e.g. Project Plan, Risk Register, Issues Log, Project Structure.
• Works in collaboration with the ICT service delivery team as required to support the implementation and integration of ICT systems.

Resource Management
• Interact with designers to understand software limitations.
• Interact with the different ICT teams to deliver clear process mapping.

Health & Safety
• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for

implementing and maintaining these standards as appropriate to the role.
• To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Please refer to the Candidate Information pack attached to this campaign for full and further detail.

Skills Required

Applicants must by the closing date of application have the following:

• Be in current and direct employment with Tusla – Child and Family Agency, the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38/39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.
• Have a minimum of 5 years’ experience in a System Analyst role, including real world use of analysis methodologies, Data Modelling and flows.
• Experience with Microsoft .Net technologies and the Microsoft SQL Server data environment.
• Have experience of applying software development methodologies (agile) and working with code control and continuous integration.
• Project Management experience in a software development environment.

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Each candidate for and any person holding the office must be of good character.

Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age.

  Already a member of our Talent Pool? Login here
  Join our Talent Pool + submit your application

Please enter a valid email address

This email already has a universal profile registered. Log in instead to access it

This email address is already registered with this talent pool. Please login to access your profile. Forgot your password? Simply click the link to reset

I agree to the Terms of use